How does it work?
Sign up in minutes, then hand us your tasks and move on to your more pressing items while we complete those things that get in the way of your productivity. Send one task our way, or ten and not task is to big or too small. It's as simple as that!
Can you do large projects and/or business process operations consistently with enterprise level service?
That sounds like a custom request and yes we certainly can! You would need to provide us with more specific details, so go to the home page and click the button for the Custom Package.
Can you do rush tasks?
We can handle most time-sensitive tasks, within reason. Please type "time sensitive" and note the deadline by which you need the task completed in your request. We cannot make any guarantees, but we will certainly give you a response either way.
What's the average turnaround time on a task?
We try our best to complete tasks as soon as possible and pride ourselves on being fast and thorough. Some tasks will only take a few hours and others longer, but we will always keep the lines of communication open and provide the quickest turnaround.
What if I have a task that I want repeated?
I purchased a Monthly Package, when will it renew (when will I get billed)?
What is the status of my task? When should I expect a response?
How do I cancel a task once it's been submitted?
Can I cancel a recurring task anytime?
Do my hours roll over?
How about video or audio editing?
What if I need more hours?
Is there a setup fee?
How are my hours tracked?
What doesn't Task Birdie do?
There are in fact a few things that we don't do... yet. But we're constantly looking for ways to grow our capabilities even more. And if we don’t do it chances are we know someone who does and can point you in the right direction. Just ask!
In-person tasks. (We work virtually, but can schedule in-person services.)
Legal, accounting or HR. (These are highly specialized roles.)
Full time customer support. (We can handle a few outbound calls, but not inbound calls.)
Sales. (Cold calling and lead follow-up is best left to the sales team!)
Receptionist Service. (We can make the occasional call, but we can’t be available all day.)
Marketing, (We can help with research and more, but we leave the marketing plan creation to the pros!)
Coaching or Consulting. (We are not experts on brand building, social media, designing, marketing or advertising but we can certainly point you in the right direction. Just ask us!)
Can my VA keep my inbox organized?
Can my VA edit and format a presentation for me?
Can my VA work with my project management tools or other specialized software?
Can my VA help with my accounting needs?
Can my VA do design work for me?
Can my VA handle scheduling?
VAs exclusively use and manage Google Calendars, though we will do our best to accommodate your needs.